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Warranty & Disclaimer All products produced by CNC Magic are guaranteed to satisfy your/our agreed upon designs and the quality of our work. If you are not satisfied with your purchase, you may return it for a full refund of the purchase price less any shipping costs if they apply. Any product returned must be shipped pre-paid back to CNC Magic and are subject to the exceptions listed below. Wood Products: The natural beauty and distinctive appearance of real wood is governed entirely by Mother Nature. All representations of products and projects displayed on this web site are estimated depictions of the actual finished products. Trees of the same species, even growing side by side, are affected differently by the climate and elements required for growth. Each tree growss at its own pace and therefore the harvested lumber may have totally different characteristics from that of a tree grown next to it.These factors combine to create the distinctive beauty. The following characteristics are not guananteed:: Grain pattern variation (very open/wide grain contrasting with very close/tight grain) Grain color variation (from even and consistent grain color to varied and quite dramatic) Unique markings (such as dark “mineral” streaks and light-colored sap wood) Wood is subject to expanding and contracting with temperature ,etc. changes. Sometimes wood movement will cause warpage and or cracks. Each piece of wood is only a small piece of nature’s work of art and we can only guarantee the quality of the patterns cut into Nature’s Artwork. Plastics and Solid Surface Materials: All products produced from plastics and/or solid surface materials (i.e. counter top composites) are polished to a high sheen upon completion. With use, this sheen may deteriorate. We are not responsible for any change in the appearance of these products due to day-to-day use or deterioration over a period of time regardless of the amount of time after purchase. Metals: Many metals will tarnish over time. We are not responsible for any change in colorization of any of our metal engraved products. Email: cnc@cncmagicdesign.com
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